Author contact:
Bhaskar Chakravorti
bhaskar_chakravorti@monitor.com
617.252.2703

Contact for information on Monitor Group:
Alan Kantrow
alan_kantrow@monitor.com
617.252.2120

Contacts for colleagues with whom author collaborates on these issues for Monitor's clients:
617.252.2000
Guy Cogan
Joe Fuller
Steve Jennings
George Norsig
Phil Minasian (212.940.6000)